Welcome to our Frequently Asked Questions

How does payment with a bank card work? Is it a secure method?


We use an online payment solution – CyberPlus (a cooperative bank) – to ensure a high level of security for your online payments; all the credit card transactions are therefore secured by an encryption called SSL.



You will be directed to an authentification page from CyberPlus to carry out your payment in a secured environment and to transmit your details confidentially directly to the cooperative bank.



Payment of your outstanding monthly bills is made possible by your sending us these details.