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Welcome to our Frequently Asked Questions

Why do I not have access to certains areas? 

 

To facilitate the management of the Shop Account, the administrator has the option of inviting other users and giving them specific rights to the different areas of the Shop Account.

 

If you are the webmaster you do not have the right to access the areas entitled “Budget” or “Shop Listing”

If you are the promotions contact you do not have the right to access the areas entitled “Budget”, “Shop Listing” or “Send catalogue”

If you are the mediation contact you do not have the right to access the areas entitled “Budget”, “Catalogue”, “Shop Listing” or "Statistics"

If you are in charge of billing you do not have the right to access the areas entitled “Shop Listing” or “Catalogue”

If you are the administrator, in the case of there being more than one site registered on the Shop Account, you may be the administrator for one or for all of the sites. You have access to all functionalities, but only for the sites entrusted to you

 

 

To modify your access rights, contact the administrator of your Shop Account. Their name is to be found by going to the area entitled “Shop Account” and then to “User Accounts”.